Q. Is professional carpet cleaning expensive?
A. Professional carpet cleaning is just pennies compared to the cost of replacing it.
Q. How long will it take to have my carpets cleaned at my home or business?
A. The amount of time will be contingent on the size of the area needing to be cleaned and processes used – low moisture or portable extraction in terms of efficiencies and time.
Q. Will carpet cleaning be disruptive to my business?
A. We will work with you to schedule a time after hours or we can develop a customized program to clean your carpets in sections. Our technician will let you know of dry times that you will need to be aware of.
Q. How often do I need to get my carpets professionally cleaned?
A. It’s best to get your carpets cleaned quarterly using our low moisture method to remove soil before it gets ground-in your carpet fibers. To keep the carpets in your business in good shape, we recommend setting up your business on a carpet care program to provide regular care and maintenance which can help extend the life of your carpets. By doing a quarterly carpet cleaning, you may only need a professional deep cleaning carpet service once a year.
Residential Carpet cleaning we recommend should be done every 6-9 months.
Q. When will I be able to walk on my floors after carpet cleaning?
A. It’s best to allow drying time of 6 to 8 hours before you can walk on your carpet. ( It is best to wait two days before placing heavy furniture back onto carpet if not using blocks.)
Q. Will there be an odor?
A. Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odor to dissipate is usually within an hour but varies based on air circulation, heat and humidity.
Q. Do I need to do anything prior to the technician arriving for my scheduled service?
A. Yes. Pre-vacuum all areas to be cleaned. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up items from the floor in areas you want cleaned, such as rugs, plants, trash cans, etc.
Q. Do I have to move furniture?
A. To get the best results with professional carpet cleaning, we recommend removing furniture from the rooms we will be cleaning. Items we clean around instead of moving include file cabinets, conference room tables, bookcases, lobby furniture and large pieces of furniture, TV’s, and other large electronics. ( Additional cost for furniture moving )
Q. Are there instructions to follow after my carpets are cleaned?
A. After cleaning, walking on carpet may flatten the fibers. It’s best to allow carpets to dry for 6-8 hours before walking on them. Use fans if needed to help air circulation as this will speed up the drying time. If a carpet protector such as Scotchgard was applied, foot traffic should be minimized for up to 24 hours to let product cure. Don’t move any furniture back in place until carpet is completely dry or Scotchgard carpet protector has cured.
Don’t see your question answered?
No problem – call us at and we’ll be happy to answer any questions we didn’t address here!